ISO 9001 Foundations Course
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English
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8 hours
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10
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Online self-paced
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This beginner-level course will teach you all that you need to understand the ISO 9001 standard and what it means to implement a Quality Management System (QMS) in a company. The course will help you get familiarized with all the key concepts of the ISO 9001 standard, like interested parties, management commitment, internal audit, continual improvement, etc.
After passing the ISO 9001 Foundations exam, you will receive a certificate, accredited by ASIC, which proves your proficiency in this leading quality management standard.
This ISO 9001 Foundations course is divided into two parts:
- A video library: includes lessons and practical information about the basics of the standard
- ISO 9001 Foundations certification exam: upon successful completion of the exam, you will get a certificate and a badge for your LinkedIn profile to highlight your qualifications
Who should attend:
- Team members involved in ISO 9001 implementation
- Persons wanting to learn the basics of the ISO 9001 standard
- Persons seeking to learn new expertise and start a career in Quality Management Systems
Prerequisites:
- There are no prerequisites to attend the ISO 9001 Foundations course.
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Introduction
Introduction to the course
Module 1 - Introduction to ISO 9001
Introduction & suggested reading
What is ISO 9001?
The structure of ISO 9001
Quality management principles in ISO 9001
Introduction to the Quality Management System
Implementing ISO 9001 requirements
Implementing ISO 9001 as a project
Documenting ISO 9001 requirements
ISO 9001 Benefits
Related documentation
Certification FAQs
Recap quiz
Module 2 - The planning phase
Introduction & suggested reading
Understanding your organization and its context [clause 4.1]
Understanding the needs and expectations of interested parties [clause 4.2]
Determining the scope of the QMS [clause 4.3]
Leadership and commitment [clause 5.1]
Quality Policy [clause 5.2]
Organizational roles, responsibilities and authorities [clause 5.3]
Addressing risks and opportunities [clause 6.1]
Quality objectives [clause 6.2]
Resources [clause 7.1]
Competence [clause 7.2]
Awareness [clause 7.3]
Communication [clause 7.4]
Documented information [clause 7.5]
Related documentation
Recap quiz
Module 3 - Operation
Introduction & suggested reading
Operational planning and control [clause 8.1]
Requirements for products and services [clause 8.2]
Design and development of planning and inputs [clause 8.3]
Design and development controls, outputs and changes [clause 8.3]
Control of externally provided processes, products and services [clause 8.4]
Control of production and service provision [clauses 8.5]
Post production activities [clauses 8.5 and 8.6]
Control of nonconforming outputs [clause 8.7]
Operating the QMS [clause 8]
Related documentation
Recap quiz
Module 4 - The Check and Act phases
Introduction & suggested reading
Monitoring, measurement, analysis and evaluation [clause 9.1]
Internal audit [clause 9.2]
Management review [clause 9.3]
Nonconformities and corrective actions [clause 10.2]
Continual improvement [clause 10.3]
Related documentation
Recap quiz
Instructions for taking the exam and obtaining the certificate
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Advisera’s courses are accredited by ASIC
ASIC is one of the world's largest international accreditation agencies for schools, colleges, universities, and online learning providers. Based in the UK, this government-approved quality assurance body is recognized globally, with more than 400 providers accredited in over 65 countries.
Why Advisera chose ASIC
Advisera chose ASIC accreditation because it is focused primarily on leading universities and online training organizations. When compared to other accreditation bodies, it has the largest portfolio of higher education organizations, as well as distance education providers.
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About the ISO 9001 Foundations course
How do I purchase exams for several people?
We have prepared a discount if you purchase certificates for more than one student at once. Do not hesitate to contact us at sales@advisera.com to find out the prices.
Are the ISO 9001 Foundations course and certificate accredited?
Yes, both the course and the certificate are accredited by ASIC, an internationally renowned quality standard for schools, colleges, universities, and online learning providers. This accreditation provides additional credibility for the quality of Advisera’s courses and ensures that the certificate is globally recognized.
What is the deadline for attending the video lectures?
There is no time limit, so you can take as long as you need to watch the video lectures. We do, however, recommend that you watch them all within one to two weeks so that you get the most benefit from them.
What is needed to access the ISO 9001 Foundations online training?
All you need to access the course is your PC, Mac, or mobile device; any major browser (Chrome, Firefox, Edge, Safari, etc.); and a broadband Internet connection. And, of course, enough available time to devote to the course.
What do I need to know before attending the course?
You don’t need any prior knowledge or experience in quality management – this course was designed so that a beginner to these topics will understand it.
How do I get certified?
It's simple:
- Watch complete videos of all lessons, and answer all practice exams.
- Pass the online exam.
When will I receive the certificate for the course?
After watching all of the video lessons, you may take the certification exam. If you earn a passing score, you will be issued the certificate. Please note that during the exam, an online proctoring service will verify your identity and ensure that you take the exam without assistance. Click here to learn more about our online proctoring service.
About the ISO 9001 Foundations examWhat does it take to pass the exam and earn the certificate?
The course materials (video lectures, quizzes, reading materials, practice exams, and other resources) are all you need to successfully pass the certification exam and receive your ISO 9001 Foundations certificate.
How many questions are on the exam?
There are a total of 28 questions on the exam; some of them are True/False questions, while the others are multiple-choice questions, and all correctly answered questions are worth 1 mark.
How much time is allowed for the exam?
The time allowed to answer all the questions on the ISO 9001 Foundations exam is 45 minutes. However, please reserve an additional 15 minutes of your time for a system checkup before you start the exam session.
In which language is the exam?
The exam is in English.
Where will I take the examination?
The ISO 9001 Foundations certification exam can be taken online, from anywhere. To make this possible, we employ an online proctoring service. Click here to learn more.
Online course
Exam and certificate
- ISO 9001 eBook
- Accredited course
- Course script
- Access to practice exam
- Exam retake
Exam submitted
Exam failed
Exam passed
Exam failed
Please expect an email from exams@proctorexam.com titled "Please register for your exam." This email will usually arrive within one business day of purchase.
Your time slot for the exam will be open right after your complete the system check. You will be able to enter the session the moment you click on the link from the email titled "You are now ready to take your exam" as seen here.
Please contact us at support@advisera.com if you need our help.
Course Instructor
Strahinja Stojanovic
Strahinja Stojanovic is certified as a lead auditor for the ISO 9001, ISO 14001, ISO 13485, and ISO 45001 standards. He participated in the implementation of these standards in more than 100 SMEs, through the creation of documentation and performing in-house training for maintaining management systems, internal audits, and management reviews.
Why Advisera ISO 9001 Foundations Course?
Free unlimited access to the entire course
Globally recognized accreditation by ASIC
Expert support from Advisera's top experts
22,000 students have attended this course already
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