ISO 13485 / MDR document template:

Procedure for Customer Communication, Feedback and Complaints

The purpose of this procedure is to describe the process of communicating with customers, including gathering feedback and handling customer complaints.

The document is optimized for small and medium-sized organizations – we believe that overly complex and lengthy documents are just overkill for you.

There are 3 appendices related to this document. The appendices are not included in the price of this document and can be purchased separately: Customer Feedback Report, Registry of Customer Complaints and Registry of Reports to the Authorities.

RELATED DOCUMENTS Related-Documents-Arrow Customer Feedback Report Related-Documents-Arrow Registry of Customer Complaints Related-Documents-Arrow Registry of Reports to the Authorities Related-Documents-Arrow Sales Procedure
frame How do the toolkits work?

US $84.90
Proceed to checkout

CUSTOMERS FROM 107 COUNTRIES

payment cards
security key image 100% secure online billing
AES-256bit SSL safe
RELATED DOCUMENTS Related-Documents-Arrow Customer Feedback Report Related-Documents-Arrow Registry of Customer Complaints Related-Documents-Arrow Registry of Reports to the Authorities Related-Documents-Arrow Sales Procedure

DOCUMENT FEATURES

OVERVIEW

  • Price
    US$ 84.90
  • Compliant with
    ISO 13485 clause 7.2.3; 8.2.1; 8.2.2; 8.2.3, and MDR article 10
  • Format
    MS Word 2013, MS Word 2016, MS Word 2019
  • Number of pages
    6
  • Document language
    English

USABILITY

  • Can I edit the document?
    Yes. The document is fully editable – just enter information specific to your company.
  • Can I use this to become certified?
    Yes. The documentation template may be used for ISO 13485 certification audit purposes.
  • Well-defined instructions
    Document templates contain an average of twenty comments each, and offer clear guidance for filling them out.
  • Designed with your company in mind
    The template was created for small and medium-sized businesses.
SCHEDULE A FREE PRESENTATION
Want to see what the documents look like?

Schedule a free presentation, and our representative will show you any document you're interested in.

WHAT OUR CUSTOMERS SAY ABOUT US

The documents are well laid out and with our company’s standard formatting they are just falling into place.

Thomas Green

CBCP

Simple gave us an example of how the document could be structured and the different fields to include. Helped us not leave anything out.

Wynn Johansson-Nunez

SVENSKA DENTORAMA AB.

OUR CLIENTS

Procedure for Customer Communication, Feedback and Complaints - 13485Academy
Procedure for Customer Communication, Feedback and Complaints - 13485Academy
Procedure for Customer Communication, Feedback and Complaints - 13485Academy
Procedure for Customer Communication, Feedback and Complaints - 13485Academy
Procedure for Customer Communication, Feedback and Complaints - 13485Academy
Procedure for Customer Communication, Feedback and Complaints - 13485Academy

Preview Procedure for Customer Communication, Feedback and Complaints template

  • The document is fully editable so that you can adapt it to your company design.
  • Documents include placeholder marks for all information you need to complete.
  • Each document includes comments and information, which guides you through completion.
frame Preview Procedure for Customer Communication, Feedback and Complaints template
VIEW FULL-SIZE PREVIEW

Buy Procedure for Customer Communication, Feedback and Complaints

US $84.90
Buy now

Sold in 107 countries

payment cards
security key image 100% secure online billing
AES-256bit SSL safe

FAQS: BUYING INDIVIDUAL ISO 13485 DOCUMENT TEMPLATES

How will l receive the template?

After payment confirmation, we'll send you an email that contains a link to download the document. It's super easy.

What payments do you accept?

You may pay with major credit card, or via wire transfer from your bank account.

How do you protect my payment details?

We use Secure Socket Layer (SSL) technology, which is the industry standard and considered one of the safest systems for online payment. Your account details and credit card information are encrypted and go straight to the payment processor. We won’t have access to your payment information, and we won’t store it in any form.

Which currencies are accepted?

We can accept 50-plus common currencies for payment, including Swiss Francs, US Dollars, British Pounds and Euros.