The Report of Customer Satisfaction is a summary report for management of the customer satisfaction measurements.
The document is optimized for small and medium-sized organizations – we believe that overly complex and lengthy documents are just overkill for you.
This document is an appendix to the main document, which is sold separately: Procedure for Measuring Customer Satisfaction.
The tutorial How to Write the ISO 9001 Procedure for Measuring Customer Satisfaction will show you how to insert your real data into the document. The tutorial is included in the price of the template.
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